Ahmed Hassan’s experience as a Customer Service Executive at BLME/NOMO BANK adds significant value to the Guul Fund team. His role involved calling customers to assist with onboarding processes, managing customer queries, and ensuring accurate data entry using Salesforce. This experience in the banking sector equips him with a strong understanding of financial services, customer relations, and operational efficiency, which are crucial skills for managing fund-related activities at Guul Fund. Ahmed’s ability to provide feedback and suggest improvements for enhancing customer experience aligns well with Guul Fund’s focus on supporting SMEs and entrepreneurs in the Horn of Africa. His banking experience, coupled with his project management and research coordination skills, makes him a well-rounded team member capable of contributing effectively to Guul Fund’s mission.
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